BOS Natural Flavors (BOS) is a globally recognized leader in the production and export of premium, pure, and sustainable natural ingredient solutions from India. With more than two decades of expertise, BOS has built a strong reputation as a trusted partner to leading brands worldwide.
The company specializes in manufacturing a comprehensive portfolio of value-added natural products, including Essential Oils, Oleoresins, Natural Food Colours, Herbal Extracts, and Whole & Ground Spices. Leveraging advanced processing technologies, BOS delivers tailor-made ingredient solutions for critical applications in the Food & Beverage, Nutraceutical, Pharmaceutical, and Cosmetic industries.
With a robust international footprint, BOS exports to 100+ countries across North America, Europe, Asia, and the Middle East, solidifying its position as one of India’s most influential players in the global natural ingredients market. The company’s scale and reliability are reinforced by world-class quality systems and certifications such as ISO 22000, US FDA, FSSAI, KOSHER, HALAL, and the prestigious Three Star Export House recognition awarded by the Government of India.
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The BOS sales team relied heavily on Excel to manage all sales activities, which created significant operational inefficiencies. With data scattered across multiple spreadsheets, it was difficult to centralize information or maintain consistency. There was no real-time tracking, and updates could not be made collaboratively, leading to frequent data gaps and errors.
Generating reports became a major bottleneck—compiling information for reviews or meetings required extensive manual effort and time. As a result, the team lacked clear visibility into performance, pipeline status, and customer insights, making it nearly impossible to make timely, data-driven decisions.
To overcome these challenges, we developed a custom web application designed to manage the entire sales workflow—from work order creation to final dispatch. The platform enabled seamless assignment and prioritization of orders, ensuring the team could track progress in real time and respond quickly to operational needs.
The new system streamlined order management, significantly improving productivity and reducing manual effort. It also introduced powerful reporting capabilities, allowing users to generate detailed, filter-based reports across multiple categories. This gave the sales team instant access to accurate, centralized data and enhanced their ability to make informed, timely decisions.